Free Returns on all Insoles!
We offer free returns on all insoles within 60 days of the original purchase date. Upon receipt of your request we will email you an RMA number and a prepaid shipping label for the United States Postal Service (USPS.) Just pack up your return, affix the label, and put it in your mailbox.
In order for your return to be accepted, please make sure it is still in new condition and in the original packaging. Once your return is received and inspected your original form of payment will be credited the full amount of the purchase price of the insole. If your item is not in acceptable condition for return it may be sent back to you without a refund. Please do not return any items without an RMA number.
If you have an account with us you can request the RMA number in the orders section of your account. If you checked out as a guest please email us with your order number and return request at firstname.lastname@example.org or submit an RMA request here.